Shipping Policy

Shipping Policy - 【请替换:店铺名称】

Order Processing

At 【请替换:店铺名称】, we process orders within 1-2 business days after payment is confirmed. Processing times may be extended during holidays, special events, or periods of high order volume.

Shipping Time

After processing, shipments typically take 5-10 business days to arrive. Shipping fees are calculated and displayed at checkout based on your order details and destination.

Tracking Information

We provide tracking information once your order has shipped. Please allow some time for carriers to update tracking statuses.

Shipping Delays

Delivery times may be delayed due to factors beyond our control such as severe weather, transportation disruptions, customs procedures, or public holidays. We appreciate your patience in these cases.

Returns and Refunds

If you wish to return a product, please contact us within 30 calendar days of delivery. Customers are responsible for return shipping costs unless the item received is defective, damaged, or incorrect.

Refunds are processed within 5-7 business days after we receive and inspect the returned item.

Order Cancellations

Orders can be cancelled within 12 hours of placing them. Please contact our customer service immediately at 【请替换:客服邮箱】 to request cancellation.

Contact Us

If you have any questions or concerns regarding your order, please contact us at 【请替换:客服邮箱】.