Return & Refund Policy

At 【请替换：店铺名称】, your satisfaction is our priority. If your purchase does not meet your expectations, you may request a return in accordance with the terms outlined below.

Return Period

Returns can be requested within 30 days from the date your order is delivered.

Return Requirements

To be eligible for a return, items must meet all the following conditions:

Be unused and in their original condition.
Include the original packaging and all accessories.
Be free from any damage caused after delivery.
Be in a condition suitable for resale.

Items that do not satisfy these requirements may not qualify for a refund.

Non-Returnable Items

The following items are generally not eligible for return:

Customized or personalized products.
Final sale or clearance items.
Digital products or downloadable content.
Products showing signs of use or mishandling.

Refunds

Once we receive and inspect the returned item, we will evaluate your refund request. Approved refunds will be processed back to the original payment method. Please allow 7-10 business days for the refund to reflect in your account, depending on your payment provider.

Incorrect or Damaged Orders

If you receive an item that is defective, damaged, or not what you ordered, please retain the product and all original packaging until the matter has been reviewed. Contact us immediately at 【请替换：客服邮箱】 to report the issue.

Return Shipping

Customers are responsible for return shipping costs except when the return is due to our error or the item is defective or damaged. Shipping fees for your order are calculated and shown at checkout.

Order Cancellations

You may request to cancel your order within 12 hours of placing it. Please contact our customer support as soon as possible at 【请替换：客服邮箱】 to initiate a cancellation.